Terms of Use

HOOKINTENT is a workbench plus a browser extension. You configure voice, keywords, watch accounts, and message scripts on the website. The extension, running in your Chrome profile, then performs tasks you start on pages where you are already signed in — for example Xiaohongshu, Douyin, YouTube, and Instagram.

Typical tasks include reading and replying to comments on your own posts, inspecting public profiles you add as watch accounts, searching posts or people by keyword, optionally following comments, and optionally sending a first direct message where the platform allows it.

The extension runs locally in your browser. Closing Chrome, sleeping the machine, or losing network stops the job. We do not operate the third-party platforms and we do not log you into them.

You must be able to form a binding contract and must not be barred from using the service under applicable law. If you use the service for a company, you confirm you have authority to bind that company.

You are responsible for your login credentials, sub-accounts you create, and all activity under your account. Tell us promptly if you believe the account was misused. We may refuse, suspend, or reclaim usernames or accounts that violate these Terms or that we reasonably believe are abusive.

Paid features require an active plan. Prices, duration, and the USD/CNY reference rate are shown at checkout and may change for future orders. An order is pending until we confirm receipt of funds (for example after reviewing a crypto or bank-transfer voucher).

Unless required by mandatory law, fees already confirmed and applied to your plan are not refundable, including unused days, change of mind, platform bans, or failure to configure the extension. Chargebacks or payment disputes may result in immediate suspension.

Taxes, bank fees, network fees, and FX differences are yours. You must not upload false vouchers or reuse a payment proof for multiple orders.

You decide which platforms, accounts, keywords, watch profiles, scripts, and automation options to use. You must comply with every third-party site’s terms, community guidelines, robots rules, and applicable advertising or privacy law.

Automated replies, follow-comments, and outbound DMs can trigger rate limits, captchas, reduced distribution, or permanent bans. You accept that risk in full. When a challenge appears, you must stop the task and complete it yourself. Do not attempt to bypass security checks.

• Do not use the service to spam, harass, defraud, impersonate, scrape at abusive volume, or post illegal or infringing content.
• Do not attack, probe, or reverse engineer our systems except as allowed by law.
• Do not share your extension build or account with people who are not on your team.
• Do not represent that we operate Xiaohongshu, Douyin, YouTube, Instagram, or any other third-party network.

Xiaohongshu, Douyin, YouTube, Instagram, and similar sites are independent. Their layout, APIs, and policies can change without notice. Features may be grayed out, delayed, or withdrawn when a platform does not provide a stable in-page action (for example some YouTube flows).

We are not a party to your relationship with those platforms. Account loss, content removal, advertising restrictions, or legal claims arising from your use of those sites are between you and them.

You retain rights in your persona text, scripts, keywords, watch URLs, uploaded payment receipts, and similar material. You grant us a limited license to host, process, and display that material solely to operate the service (including AI generation of replies you request, emailing receipts to our finance address, and showing reports to you and your sub-accounts).

You confirm you have the rights needed to submit that material and that it does not violate law or third-party rights. We may remove content or disable features that we reasonably believe breach these Terms.

The website, extension, trademarks, and documentation of HOOKINTENT remain ours or our licensors’. These Terms do not sell you the software. We grant a personal, non-exclusive, non-transferable license to install one copy of the extension for your authorized use while your plan is active.

You must not copy, modify, rent, or create derivative works of the extension except as permitted by mandatory law. Feedback you send may be used without obligation to you.

Replies and analyses may be produced by third-party language models from the prompts and samples you configure. Output can be inaccurate, repetitive, or inappropriate. You must review it before relying on it. We do not warrant that AI output is unique, lawful for your campaign, or free of third-party claims.

We may modify, suspend, or discontinue features, including after platform redesigns. We may push extension updates. We do not guarantee uninterrupted uptime, specific crawl volume, or any business result (leads, sales, or ranking).

We may update these Terms. The “Last updated” date will change. Continued use after the effective date is acceptance of the new Terms. If you do not agree, stop using the service and uninstall the extension.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE MAXIMUM EXTENT PERMITTED BY LAW WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE EXTENSION WILL REMAIN COMPATIBLE WITH ANY PLATFORM, THAT TASKS WILL COMPLETE, OR THAT YOUR ACCOUNTS WILL REMAIN IN GOOD STANDING.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR SUPPLIERS ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, LOST ACCOUNTS, BUSINESS INTERRUPTION, OR PROCUREMENT OF SUBSTITUTE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY.

OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE FEES YOU PAID US FOR THE THREE MONTHS BEFORE THE CLAIM (OR, IF GREATER, THE MINIMUM AMOUNT THAT CANNOT BE WAIVED UNDER MANDATORY LAW).

You will defend and indemnify us against claims, damages, and reasonable legal fees arising from your content, your automation on third-party platforms, your violation of these Terms or of law, or your dispute with a platform, customer, or teammate.

You may stop using the service at any time and uninstall the extension. We may suspend or terminate access immediately if you breach these Terms, fail to pay, create risk for other users, or if we shut down the product.

On termination, your license to the extension ends. We may delete or anonymize data as described in the Privacy Policy, except where we must keep records (for example confirmed orders) under bookkeeping or dispute rules.

These Terms are governed by the laws of the People’s Republic of China, without regard to conflict-of-law rules. Courts at the operator’s domicile have jurisdiction, unless mandatory consumer rules give you another forum.

If a provision is unenforceable, the rest remains in effect. Our failure to enforce a term is not a waiver. You may not assign the agreement without our consent; we may assign it in a reorganization or sale of the service.

Questions about these Terms can be sent to the support or notice email published on HOOKINTENT, or through the in-site inbox if your account is active.